FAQQuestions, answered.Everything you might want to know about Lumi360 — how it works, who can use it, and how your family's information is handled.Getting startedWhat exactly is Lumi360?How does Lumi actually work?Do I have to type everything?What can I send Lumi?How does Lumi know which child something belongs to?Can I use Lumi for more than one child?Can I use Lumi in English or Afrikaans?Is Lumi360 an app?Family, privacy & accountCan both parents, grandparents or other family members use Lumi?Can I control what each family member can see?Can I add or remove family members?Can I correct Lumi if she gets something wrong?Does Lumi connect directly to WhatsApp?Is my family's information private?Can I delete something Lumi has added?How do I delete my Lumi360 account?Can I upgrade or change my plan?Can I cancel my subscription at any time?How do I contact Lumi360 support?